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Customer Service Payments Options | Sales Tax | Shipping & Delivery Please contact us at elcntr@yahoo.com OR Please call us at 1-763-542-3155. Emergency Lite Service Center is shipping from multiple distribution centers so the items you ordered may arrive at separate times. In accordance with Emergency Lite Service Center payment terms, items scheduled to ship within 30 days of the order date are charged at the time of the order. If your order was charged in full at the time of purchase and it is beyond 30 days, please contact Customer Service for a current status and billing adjustment. Monday thru Friday Payment Options Pricing may defer from published price-list due to occational goods cost changes and may not reflect on the web page immediately. In case of $0.00 please call for pricing. Sales Tax Shipping & Delivery Shipping pricing may defer from published price-list due to occational cost changes and may not reflect on the web page immediately. Emergency Lite Service Center will not be responsible for missing packages at the site after a courier delivery has been made. To minimize the possibility of missing packages please specify or provide instructions and a secure area for UPS, FEDEX or any other provider to leave the package if there is no one to sign upon delivery. Please contact Customer Service 1-763-542-3155 for Alaska, Hawaii and International shipping costs. If you need faster delivery, you can arrange for overnight or second day delivery. Contact Customer Service for more information and costs. Many products are ready to ship within four days of your order, Once your order is placed, shipping date(s) will be e-mailed to you. Emergency Lite Service Center cannot deliver to P.O. Box locations. back to top In cases of a shortage of product or a longer than expected delivery time. EmergencyLiteServiceCenter will provide the customer with a substitute product (if available) equivalent in quality or better, without additional cost. Returns, Exchanges and Restoking Fees Emergency Lite Service Center offers a return (*) and exchange policy. If for any reason, you are not satisfied with your purchase, return it and Emergency Lite Service Center will promptly refund your money (excluding your cost of returning the package to Emergency Lite Service Center). Simply follow the instructions below:
(*) PC Boards are not returnable and the sale is final.
Returns cannot be accepted beyond 30 days from the original shipping date. Clearance items are sold as is and are not subject to return. Products eligible for return must be new, unused, unaltered (with no clipped or cut wires) and contain all original product packaging and accessories. Products must be repackaged properly in the original packaging. Products not in original condition will not be accepted for return.
Returns are subject up to 35% restocking fees of sale price. Please contact Emergency Lite Service Center Customer Support at 1-763-542-3155 Monday thru Friday, 8 am - 5 pm CT for a Return Authorization Number prior to returning the product. Products will not be accepted or refunded * without a Return Authorization Number. Indicate your Return Authorization Number on the packing slip and include your packing slip with your return. Write your Return Authorization Number on a blank piece of paper and securely tape it to the outside of the package to be returned.
Please note that there is no return on custom and made to order products, all sales are final.
* No reverse payment on the credit card without a Return Authorization Number as well.
Emergency Lite Service Center Regardless of where your package was shipped from, returns must be delivered to the address above. Returns made to any other address may not be refunded or could result in additional fees. Handle all returns delicately. Please allow two weeks for your return to be processed. back to top Cancellations In the event that you would like to cancel your order, Emergency Lite Service Center will need to confirm with the individual manufacturer that your order has not been shipped. Once Emergency Lite Service Center have confirmation that your order has been cancelled, Emergency Lite Service Center will credit your account. To request a cancellation, please call Customer Service at 1-763-542-3155 . If Emergency Lite Service Center is not able to cancel your order and it has already been shipped, please do not refuse the shipment as this could result in cancellation fees being assessed. Please contact Customer Service for return instructions. back to top Damaged Merchandise |
| Emergency Light Service Center | Resources 2525 Nevada Ave N, Suite 202, Minneapolis, MN 55427 |